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Smart Alerts

Notifications & Alerts

Smart, configurable alerts keep your team informed about what matters most. Overdue meds, expiring credentials, care plan reviews, and inspection deadlines delivered via push and email.

Missed alerts lead to missed care

Without a centralized alert system, critical tasks fall through the cracks. An overdue medication goes unnoticed. An expiring credential is discovered during an inspection. A care plan review is weeks late. Manual tracking systems simply cannot keep up with the volume and urgency of daily operations.

How It Works

The right alert, to the right person, at the right time

Configurable, intelligent alerts that adapt to your team's workflow.

Configurable Rules

Set alert rules by event type, severity, and timing. Choose which events trigger notifications and how urgently.

Multi-Channel Delivery

Alerts delivered via push notification and email. Staff choose their preferred channel for each alert type.

Escalation Workflows

If an alert is not acknowledged within your configured timeframe, it automatically escalates to the next person in the chain.

Shift-Aware Routing

Notifications route to whoever is currently on shift. Off-duty staff are not disturbed unless escalation is triggered.

Alert History

Complete log of every alert sent, when it was acknowledged, and how quickly it was resolved. Response time tracking for quality improvement.

Key Benefits

Nothing falls through the cracks

Zero Missed Medications

Overdue medication alerts ensure every med pass is completed on time. Escalation ensures someone always responds.

Proactive Compliance

Credential expiration alerts, care plan review reminders, and drill schedules keep you ahead of compliance deadlines.

Reduced Response Time

Multi-channel delivery and escalation workflows cut average alert response time significantly.

Audit Trail

Complete history of alerts, acknowledgments, and response times provides documentation for quality improvement and inspections.

Never miss a critical alert again

Configure your alert rules and start receiving smart notifications today. Join the waitlist, we're onboarding Washington and Florida homes now.

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