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Family Connection

Family Portal

Give families peace of mind with secure access to their loved one's care updates, medication logs, and activity summaries. Build trust through transparency.

Families feel disconnected from care

Family members worry about their loved ones but rely on phone calls and occasional visits for updates. They do not know what medications were given, what activities happened, or how their loved one is doing day to day. This lack of transparency erodes trust and generates constant phone calls that interrupt care.

Live Preview

What families see

family.marpass.com/updates
Margaret's Updates
Today, March 2
Medication administered
Lisinopril 10mg, morning dose
8:15 AM
Daily health report
Vitals normal, appetite good
9:30 AM
Photo shared by staff
Garden activity with residents
10:45 AM
Doctor visit scheduled
Dr. Wong, routine checkup
11:00 AM
Real-time updates4 updates today
How It Works

Families stay informed, automatically

Secure access to care updates without adding work for your staff.

Secure Family Login

Each family member gets their own login with role-based visibility. They see only what you choose to share.

Care Updates

Care activities, meal logs, and daily summaries are shared with family members as staff complete documentation.

Medication History

Families can review medication administration records, seeing what was given and when, providing peace of mind.

Direct Messaging

Secure in-app messaging between families and care staff. No more playing phone tag or missing important messages.

Secure Messaging

Two-way messages between families and your care team, so questions get answered without phone tag.

Key Benefits

Build trust through transparency

Fewer Phone Calls

When families can check updates anytime, the volume of check-in calls drops dramatically. Staff can focus on care.

Family Peace of Mind

Knowing exactly what care was provided each day eliminates worry and builds deep trust in your home.

Secure Communication

HIPAA-compliant messaging replaces unsecured text messages and voicemails. Every conversation is documented.

Competitive Advantage

A family portal sets your home apart from competitors. Families choose homes where they feel connected and informed.

Give families the transparency they deserve

Set up your family portal and invite families in minutes. Join the waitlist, we're onboarding Washington and Florida homes now.

Join the waitlist